Hard selling can be a nuisance, but you can now easily find facial centres and massage parlors with the “Toby No Hard Sell Certification” to avoid any form of hard selling and enjoy your treatments in complete peace and quiet! Let us take a look at the “Toby No Hard Sell Certification” now!
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【Toby No Hard Sell Certification】Book with No Hard Sell Merchants, Enjoy Your Treatment
【Toby No Hard Sell Certification】Book with No Hard Sell Merchants, Enjoy Your Treatment
Updated: Jun 07 2022
【Toby No Hard Sell Certification】Book with No Hard Sell Merchants, Enjoy Your Treatment
Common Hard Selling Techniques
A visit to a facial centre or massage parlor can help to treat skin or physical health problems and the beauticians and massage therapists have the responsibility to recommend the most suitable treatment(s) for you. However, some staff might exaggerate your problems or the efficacies of their treatments to convince you to sign up for more treatments and even if you refused, they might take turns to bombard you. The worst-case scenario is that the staff will stop you from leaving the venue as a way to apply pressure and exhaust your patience, so that you are left with no choice but to purchase extra treatments.
When dealing with hard selling, we should always stay steadfast with our decision, ignore all sales pitches and trial offers, and remain calm. In addition, we should not sign any consent forms, show your identification card or bank card, or disclose your financial status to reduce the chances of successful hard selling. However, all of this is easier said than done, the truth is no one can truly relax and enjoy a treatment while being on guard throughout the entire process… The best way to avoid hard selling is to choose merchants with the “Toby No Hard Sell Certification”!
“Toby No Hard Sell Certification” Standards
Targeting common hard selling techniques on the market, Toby has established a set of rules under the “Toby No Hard Sell Certification” to ensure that customers can enjoy service in complete peace and quiet without any high-pressure hard selling or bombarding. All merchants with the “Toby No Hard Sell Certification” are required to sign a declaration and promise to uphold 4 requirements:
- Do not make any lengthy sales pitches and ensure that the total consultation time before and after treatment does not exceed 20 minutes.
- Only one staff member can provide consultation to the customer at a time.
- There will be no selling activities during the treatment (i.e., the mention of treatment packages and pricing).
- During consultation, if the customer clearly refuses twice, such as saying “I need to think about it” or “there is no need”, the merchant must respect the customer's decision.
The “Toby No Hard Sell Certification” Feedback System
If you believe a certified merchant has violated the rules of the “Toby No Hard Sell Certification”, you can call 3703 3250 or email prosupport@hellotoby.com to file your complaint and Toby will conduct an internal investigation. If a certified merchant receives verified complaints from at least 2 customers within 3 months, its “Toby No Hard Sell Certification” will be revoked.
How can you recognize merchants with the “Toby No Hard Sell Certification”?
Toby customers can easily find merchants with the “Toby No Hard Sell Certification” through 2 methods!
Method 1: Use the “No Hard Sell” filter on our platform
Method 2: All certified merchants have the “Toby No Hard Sell” mark
Featured Facial Centres with the Toby No Hard Sell Certification
Pico Laser 755+1064超皮秒激光去斑全面療程 (買一送一)
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$388
$3960
Hydro Facial 四重奏之鑽石小氣泡保濕換膚儀
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$288
$2400
Featured Massage Parlors with the Toby No Hard Sell Certification
100分鐘傳統泰式按摩（較多人預約 )
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$420
$551
120分鐘淋巴排毒去水腫 （只限星期一至五，時間10:00-14:00）
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$578
$620
105分鐘輕鬆時光療程
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$258
$288
(只限星期一至四優惠，11:00至16:00）90分鐘泰式古法按摩
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$297
$297
Reviews
5.0
(722)
Maggie
5.0
Sep 15 2022Auto-translated from Chinese (Traditional)
show original reviewThank you Tsim Sha Tsui Amon for always helping me, professional and attentive, the introduction of suitable treatments is much better than mine, and the skin is much more beautiful without freckles!
Wong
5.0
Sep 15 2022Auto-translated from Chinese (Traditional)
show original reviewI have always wanted to deal with the problem of bumps and cavities. I was nervous at first when I didn’t have a laser. Fortunately, Rachel, the beautician who helped me, was very careful. She paid attention to my skin condition and helped me regulate my energy. It is worth recommending 🤓👍🏻
Olivia Anne Perez
5.0
Dec 18 2021Great service! Had the Ozone Acne Treatment and they did a great job especially the anti inflammatory gel! I’m so surprised my skin was calm after all the extraction. Atmosphere was very relaxing and the staff was very nice. I’ll definitely come back again.