🎫 Package

[Package] $1,700/10 Sessions of 45-minutes Aromatic Oil Massage

1. You can get a full refund on any unused vouchers. 2. If you decide to request a refund, redeemed treatments will be calculated based on their original per-treatment cost, which is $",#REF!,". The *Refund Amount* you can get will be *Package Price* minus *Used Amount*. For example, if you decide to refund after the second redemption, the *Redeemed Amount* would be $188 x 2 = $376, thus *Refund Amount* will be $1700 - $376 = $1324. 3. If the *Used amount* exceeds the *Package Price*, you will not get any refund. 4. If the merchant ceases to provide service, *Used Amount* will be calculated based on the per-treatment discount price, which is $170.

Please submit your refund request to: StoreSupport@hellotoby.com The email must include: i) the order ID (can be found in Confirmation Email upon successful purchase) ii) the Phone Number and/or Email address when u purchase the package. The whole refund process should take around 10-14 working days.

All vouchers in the package are valid for 12 months only.

1. A confirmation email will be sent to you after payment. Please check and make your booking with the merchant as soon as possible. 2. To redeem the service, you must show the voucher ID (stated in the email or check it in “My Voucher” in your HelloToby account) to the merchant upon arrival.

1. This voucher can only be used once and cannot be refunded or exchanged for cash. 2) This voucher is valid for 60 days from the day of purchase. Strictly no extension will be allowed. 3) All the services on the voucher need to be redeemed on the same day unless stated separately. 4)The "Redemption Code" must be shown to the merchant and verified for redemption. 5) The treatment results and progress may vary with individual’s skin and physical conditions. 6) The massage therapist that the merchant assigns for you will depend on availability. 7) If you are pregnant, injured, or suffering from other body pains, please inform the massage therapist in advance. 8) HelloToby functions solely as a third-party platform which facilitates connection between consumers and suppliers. We accept no responsibility or liability for any disputes regarding the provision of service or quality of product. 9) In case of a dispute, HelloToby reserves the right of the final decision on the interpretation of the Terms and Conditions.

1. Please make a booking in advance 2. The treatment should take 1 - 2 hours 3. Please inform the merchant 2 days in advance if you need to reschedule 4. A confirmation email will be sent within the next 5 minutes after successful payment. If you do not receive it, it is possible that the email has been caught by the spam filter. Please check the spam folder of your email account. In the future, kindly ensure all emails from HelloToby are marked as "Not Spam".