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Retail Shop Cleaning

Toby focuses on providing quality and reliable shop cleaning services, provide the most comfortable and pleasant shopping experience to your customers! All cleaners would be wearing face masks during the service! Hotline: 3703 3250
Toby focuses on providing quality and reliable shop cleaning services, provide the most comfortable and pleasant shopping experience to your customers! All cleaners would be wearing face masks during the service! Hotline: 3703 3250

Standardized Cleaning Procedure

9 Basic Cleaning Jobs, detailed and prefessional cleaning. <Final outcome would be affected by requested service duration>
Shopping Area Cleaning
Streak-Free Mirror
Dusting and Wiping Display Counters
Window Wipe Down
Empty Bins
Clean Up Checkout Counters
Washroom Cleaning
Sweeping, Vacuuming and Mopping
Main Entrance Cleaning

How It Works

Make a Reservation
Make a Reservation
Fill out a few simple questions, confirm the service details and pay the 1st month payment online.
Assigning a Cleaner
Assigning a Cleaner
The confirmation email and SMS will be sent to you once the cleaner confirms the job. Normally it will take 1-3 business days.
Service Completion
Service Completion
The cleaner will clean your office effectively and efficiently on the cleaning date. HelloToby Account Manager will manage your office cleaning solution during the time.
Safety Guarantees
Personal Safety Insurance
HelloToby has purchased Personal Safety Insurance for every helper in case of workplace injuries.
Satisfaction Guarantee
If you are not satisfied with the service quality, we will replace the helper for you for Free! We strive to provide the best service you deserve.

Why Us?

The largest Services Reservation Platform in HK
All domestic helpers passed skills trainings and background checks
Transparent price, no hidden charges
Professional ERB Domestic Helper Training Cert
Monday to Sunday Professional Customer Support
Quality Guaranteed, Caring After-Service Follow-up
Average matching time as low as 3 hours

Top Pros

Ms. Chan
5.0
Hired 620 times
Certificate in Home Assistant
My name is Ying! I have more than 10-year experience of cleaning experience. Give me 3 hours, I will give you back a clean and cozy shop area!
Ms. Lee
5.0
Hired 456 times
Certificate in Home Assistant
My name is Lee, I have more than 5 years experence and have served more than 500 families. Look forward to serving you.
Mrs. Hwa
5.0
Hired 550 times
Over 10 years experience
Halo, this is Hwa. Cleaning is my speciality. A lot of customers praise me for my high efficiency. No matter it is retail shop cleaning, or regular cleaning, I can always tidy up fast.
User Reviews
5.0
(1332)
Evelyn Mak
5.0
Apr 11 2024

Very thorough cleaning!

kwok
5.0
Apr 11 2024
Auto-translated from Chinese (Traditional)
show original review

Great attitude, polite, punctual, accurate description

Mr. Daniel Chow (周先生)
5.0
Apr 08 2024
Auto-translated from Chinese (Traditional)
show original review

Very good attitude, polite and punctual

Partners

FAQ

What is the procedure for booking?

After completing the payment, you will receive a confirmation email. Meanwhile, we will start the matching process to find a cleaner for you. Upon successful matching, you will receive a booking success confirmation email. After 1st month service, HelloToby account manager will remind you to pay the next payment (if applicable). If no matching can be made, you will receive an email stating your unsuccessful application, while the authorized payment will be refunded to your account.

How and when should I pay for the service?

If you are package users, the service fee need to be fully paid in advance. If you are monthly plan users, while booking online, we will charge you for the first month. To ensure you can enjoy the service, for plans with more than 1 month, the next monthly payment will be charged automatically from your credit card 7 days before the next month started.

Do I need to prepay serivce fee of all months?

You will only need to settle the 1st month payment online. If your plan are longer than a month, we will remind you to pay 7 days before the first month service ends. After payment, you can enjoy our cleaning service effortlessly.

Can I cancel or modify the booking after purchasing?

Rescheduling: You can modify the service time and date, but it will be subjected to the following terms: We only accept applications of modification 1 business day (within office hours) before the service, and there would be an administrative fee of $50 per service modification.
Cancellation: Cancellation charges will be assessed as an administrative fee based on when the cancellation notice is received 1 business day (within office hours) prior to the service date, an administrative fee of $100 will be charged. No refund would be approved when cancellation notices are received on the service date nor the business day before the service after office hours.

Can I cancel or modify the monthly plan after purchasing?

Rescheduling: You can modify the service time and date, but it will be subjected to the following terms: We only accept applications of modification 1 business day (within office hours) before the service, and there would be an administrative fee of $50 per service modification.
Cancellation: Cancellation request should be noticed 1 month prior to next month's service, an administrative fee of $300 will be charged as well as the equivalent amount of any extra discounts given.

Do I have to purchase Workers' Compensation Insurance for the helper?

HelloToby has purchased a basic insurance plan for home service personnel. But since we are a platform matching jobs for service providers, we recommend you to purchase the insurance for pros according to the Employees' Compensation Ordinance.
According to Section 40 of the Employees' Compensation Ordinance, all employers (including contractors and sub-contractors) are required to take out insurance policies to cover their liabilities both under the Ordinance and at common law for injuries at work in respect of all their employees, irrespective of the length of employment contract or working hours, full-time or part-time, permanent job or temporary employment. An employer who fails to comply with the Ordinance to secure an insurance cover commits an offence and is liable on conviction to a maximum fine of HK$100,000 and imprisonment for two years.

Will the cleaner bring their own cleaning supplies?

We strongly recommend you to purchase and provide cleaning supplies. Or else you will be responsible to pay $300/month for cleaning supplies fee. Normally, serveral cleaning supplies will be needed in retail shop cleaning:

[Detergents]: Blue Viva, Green Water, [Cleaning Tools]: black bin bags, white bin bags, gloves, Water bucket, towels, rags, towels, brooms, mops, vacuum cleaner (if applicable),
[Window cleaning supplies]: glass fluid, glass scrapers,
[Washroom cleaning supplies]: toliet brush, Green Water,

Reminder before service provider comes

Please kindly pay attention to the door bell or phone's notification to ensure that you can open the door for our service providers. If customers failed to open the door on time, our service providers will wait nearby for 45mins. If customers still failed to open the door for the service, the service providers have the right the leave and terminate the services. If customers arrived, the service providers will continue serve for you according to the original time slots. No refund or rescheduling would be accepted for the above situations. For any service modification, please kindly contact us at 3703 3250 in at least 1 business day (within office hours) before the service.

More FAQ about cleaning service.

For more FAQ about cleaning service, please refer to https://toby.fyi/YP00Z5

About Retail Shop Cleaning - Cleaning Retail Store Services, Cleaning Shop Chains, Legal Part Time Domestic Helper in Hong Kong

Looking for reliable retail shop cleaning services? The cleaners on HelloToby have been authenticated and reviewed. They are especially experienced in retail shop cleaning and are equipped with all the necessary cleaning supplies. We have numerous part-time helper and domestic helpers that specialize in retail shop cleaning. Your needs will be taken care of in great hands with our team of sincere and professional retail shop cleaning experts. Depending on the size of your store, we will arrange you with the best-suited maid. You can hire our Pros without any doubt.

Apart from the recommended Retail Shop Cleaners, I'd also like to check the average cost of Retail Shop Cleaning!

You can click "Buy now" on our web page to see our service details and rates. Or you could download our mobile app Hellotoby to place your customized request for Retail Shop cleaning. In no time, you will receive an instant quotation. By confirming all service details and paying online, your service requests will be solved by an experienced cleaning lady of our platform.

What is included in the retail shop cleaning service?

Retail Shop Cleaning services focus on 9 Basic Cleaning Jobs: Shopping Area Cleaning, Streak-Free Mirror, Dusting and Wiping Display Counters, Window Wipe Down, Empty Bins, Clean Up Checkout Counters, Washroom Cleaning, Sweeping, Vacuuming and Mopping and Main Entrance Cleaning. Apart from regular dusting and cleaning works, our cleaning lady could also solve your customised tasks per request if they are reasonable enough.

Will the cleaner bring their own cleaning supplies?

We strongly recommend you to purchase and provide cleaning supplies. Or else you will be responsible to pay $300/month for cleaning supplies fee. Normally, several cleaning supplies will be needed in retail shop cleaning:

[Detergents]: Blue Viva, Green Water, [Cleaning Tools]: black bin bags, white bin bags, gloves, Water bucket, towels, rags, towels, brooms, mops, vacuum cleaner (if applicable),
[Window cleaning supplies]: glass fluid, glass scrapers,
[Washroom cleaning supplies]: toilet brush, Green Water,

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