🎫 Package

[Package]$510/3 sessions of Haircut & Blowdry

1. You can get a full refund on any unused vouchers. 2. If you decide to request a refund, redeemed treatments will be calculated based on their original per-treatment cost, which is $188. The *Refund Amount* you can get will be *Package Price* minus *Used Amount*. For example, if you decide to refund after the second redemption, the *Redeemed Amount* would be $188 x 2 = $376, thus *Refund Amount* will be $510 - $376 = $134. 3. If the *Used amount* exceeds the *Package Price*, you will not get any refund. 4. If the merchant ceases to provide service, *Used Amount* will be calculated based on the per-treatment discount price, which is $170.

Within 120 days of purchase

Please submit your refund request to: StoreSupport@hellotoby.com The email must include: i) the order ID (can be found in Confirmation Email upon successful purchase) ii) the Phone Number and/or Email address when u purchase the package. The whole refund process should take around 10-14 working days.

1. A confirmation email will be sent to you after the payment has been received. Please make your booking with the merchant at your earliest convenience. 2. Before consuming the service, please present your Redemption Code (stated in the confirmation email or under “My Voucher“ in your account) to the merchant to redeem the service.

1. This voucher can only be redeemed once and cannot be refunded or exchanged for cash. 2. This voucher is valid within 120 days of purchase. Strictly no extension will be allowed. 3. All services on this voucher must be redeemed on the same day unless stated otherwise. 4. For hair coloring, the merchant has the right to charge extra for hair blenching. Please confirm with the merchant before consuming the service. 5. The Redemption Code must be presented to the merchant and verified for redemption. 6. In case of a dispute, Toby reserves the right of the final decision on the interpretation of the Terms and Conditions.

1. A confirmation email will be sent to you after payment. Please check and make your booking with the merchant as soon as possible. 2. To redeem the service, you must show the voucher ID (stated in the email or check it in “My Voucher” in your HelloToby account) to the merchant upon arrival.

1. Please make your booking in advance. 2. The treatment should take 1-2 hours. 3. Please inform the merchant 2 days in advance if you need to reschedule. 4. A confirmation email will be sent within the next 5 minutes after successful payment. If you do not receive it, it is possible that the email has been caught by the spam filter. Please check the spam folder of your email account. In the future, kindly ensure all emails from HelloToby are marked as "Not Spam".

1. 必須提早3日致電91351602進行預約 2. 有關客人與商戶預約時間，本公司開始預約時間為12:00pm - 7:00pm 3. 客人如需更改預約，須提前至少兩日通知商戶，每個預約只可更改一次 4. 客人如購買每項指定產品後， 若需服務過程中另加其他服務本公司有權利會按工序進度程度向客人收取額外費用:如染髮過程需漂染或提升轉用其他牌子等,請於服務開始前與商戶查詢