[Applicable to: Participants who tested by private healthcare facilities, laboratories, non-compulsory participants] The courier will arrive at your home to collect the specimen and deliver it to a designated healthcare facility or laboratory.Please note the courier cannot pick up orders in quarantine hotels and buildings under compulsory testing.
Safe and standardized procedure
How to schedule a pick-up
Can I submit a same day pick-up request?
How much does the Department of Health Test Sample pick-up service cost?
How much does the Private Medical Institution Test Sample Pick-up service cost?
How many test samples can be included with each scheduled pick-up?
How do I know when a courier will come and collect my sample(s)?
When should I leave a specimen sample?
How can I place an orde if I do not have a local mobile phone number?
The list of service address where are not in our delivery zone
Hongkong island: Tai Tam, Shek O, Big Wave Bay, Hok Tsui Tsuen, Cape D’Aguilar
Islands: Ngong Ping, Pui O, Tai O, Tong Fuk, Mui Wo, Tung Chung Road, Tai Long Wan Village, Asia Expo, Ma Wan, Hong Kong Disneyland, Hong Kong-Zhuhai-Macao Bridge Hong Kong Port , Discovery Bay, Siu Ho Wan, Cheung Chau and all outlying islands.
Others: Frontier Closed Area, Lo Wu and Man Kam To, all areas that need to provide permission document.