Toby is providing COVID-19 testing specimen pick-up service to help Hong Kong fight against the pandemic. To reduce community transmission, specimens will be picked up from your home and delivered to designated clinics under the Department of Healthy or the Public Health Laboratory Centre. *This service is only available for those who have received the testing kit from the Department of Health or a private doctor.
Safe and standardized procedure
The pick-up process is safe, fast, and reliable. (This service is only available for those who have received the testing kit from the Department of Health or a private doctor)
Choose your pick-up time and pay in advance.
Upon payment completion, you will receive SMS confirmation.
Please have specimen ready according to DoH instructions on pick-up day.
You will receive a call reminder 15 minutes before pick-up time.
Hand your specimen to the courier
You will receive an SMS confirmation upon successful delivery of your specimen
How to schedule a pick-up
Only takes 3 minutes to fill out the required info and receive payment confirmation shortly after.
Receive successful booking confirmation within 2 hours.
Wait for Pick-Up
Courier will arrive at your door to pick up the specimen
Multiple safety protocols to protect the health and wellbeing of our customers and courier
All courier are trained in pandemic prevention and sample handling.
Pick-up service fully complies with DoH guidelines.
Comprehensive Protective Measures
All courier will wear masks, disposable gloves, have alcohol hand sanitizer, specimen storage box and disposable storage bags
How much does the pick-up service cost?
How many test samples can be included with each scheduled pick-up?
What is the earliest available date for pick-up?
Will the courier notify me before arrival?
Will I be notified when my specimen is delivered?
If I have any questions, who can I contact?