Epidemic Preventive measures implemented to ensure client's health

Move In|Unfurnished|Deep Cleaning

Moving is an important stage in life. Toby provides professional cleaning service for your new or rental apartment and would wearing mask during service.
Moving is an important stage in life. Toby provides professional cleaning service for your new or rental apartment and would wearing mask during service.

Your Choice for Deep Cleaning

2 Helpers ‧ Clean Faster & Cheaper
2 Helpers ‧ Clean Faster & Cheaper
Sold 8,005 times

【New Customer: 4Hours with $174 OFF】Our trust-worthy "Fast and Deep Clean" Plan! Experiences cleaners focus on every single detail with 99% of users satisfactory.

From $128/hrFrom $150/hr
1P Plan ‧ Whole House Ultra Clean
1P Plan ‧ Whole House Ultra Clean
Sold 24,768 times

【5Hours with $75 OFF】Your optimal ultra cleaning choice for apartments with 300 sq. ft' or below. Book 1 personnel plan now with limited new customer discount $15/hr OFF!

From $135/hrFrom $150/hr

Standardized Cleaning Procedure

Over 20 standard cleaning checkpoints, 5 full hours of detailed professional cleaning. <Final outcome would be affected by requested service duration>
Floor Cleaning
Vent Cleaning (Disassembly Excluded)
Spotless Surface
Kitchen Cleaning
Washroom Sanitization
Stovetop Wipe Down
Sink & Faucet Wipe Down
Cleaning from Corner to Corner
Indoor Windows Cleaning

How It Works

Make a Reservation
Make a Reservation
Fill out a few simple questions and confirm the service details.
Assigning a Cleaner
Assigning a Cleaner
The confirmation email and SMS will be sent to you once the cleaner confirms the job. Normally it will take 1-3 business days.
Service Completion
Service Completion
The cleaner will help you solve your household issues effectively and efficiently on the cleaning date.
Safety Guarantees
Personal Safety Insurance
HelloToby has purchased Personal Safety Insurance for every helper in case of workplace injuries.
Home Assistant Insurance
The only firm cooperates with Insurfun and Dah Sing Insurance, providing Home Assistant Insurance from $28 with $100M premiums of Labor Insurance and $1M premiums of Third-party Liability Insurance
Satisfaction Guarantee
If you are not satisfied with the service quality, we will replace the helper for you for Free! We strive to provide the best service you deserve.

Why Us?

The largest Home Services Reservation Platform in HK
All domestic helpers passed skills trainings and background checks
Transparent price, no hidden charges
Professional ERB Domestic Helper Training Cert
Monday to Sunday Professional Customer Support
Services Cover all 18 districts in HK

Quality Guaranteed, Caring After-Service Follow-up
Average matching time as low as 3 hours

Top Pros

Ms. Chan
5.0
Hired 580 times
Certificate in Home Assistant
My name is Ying! I have more than 10-year experience of cleaning experience. Give me 3 hours, I will give you back a clean and cozy home!
Ms. Lee
5.0
Hired 350 times
Certificate in Home Assistant
My name is Lee, I have more than 5 years experence and have served more than 500 families. Look forward to serving you.
Ms. Lam
5.0
Hired 450 times
Over 10 years experience
Halo, this is Hwa. Babysitting, Cooking and Cleaning are my specialities. A lot of customers praise me for my high efficiency. No matter it is move-in cleaning, or regular claning, I can always tidy up fast.

User Reviews

5.0
(2754)
池筱微
5.0
Apr 18 2021
Auto-translated from Chinese (Traditional)
show original review

Very good attitude, polite and punctual

池筱微
5.0
Apr 18 2021
Auto-translated from Chinese (Traditional)
show original review

Very good attitude, punctual and polite

Anna
5.0
Apr 17 2021
Auto-translated from Chinese (Traditional)
show original review

Very good attitude and patiently recommend to my mother!

Partners

FAQ

What is the procedure for booking?

After completing the payment, you will receive a confirmation email. Meanwhile, we will start the matching process to find a cleaner for you. Upon successful matching, you will receive a booking success confirmation email. If no matching can be made, you will receive an email stating your unsuccessful application, while the authorized payment will be refunded to your account.

Prevention measures of Coronavirus Pneumonia

For the safety of our clients, cleaners can only take orders after our examination proven they have not been to mainland China for the past 14 days and they will wear a mask during services. By the same way, we strongly recommend clients who have been to mainland China for the past 14 days or having related symptoms (e.g. fever/ cough/ sore throat) to seek for medical consultation and quarantine themselves at home. Please do not arrange any home service and inform Toby to reschedule the services during this period of time. (Administrative fee waived). Safety of clients and cleaners is our first priority.

Can I cancel or modify the booking after purchasing?

Rescheduling: You can modify the service time and date, but it will be subjected to the following terms: We only accept applications of modification 1 business day (within office hours) before the service, and there would be an administrative fee of $50 per service modification.

Cancellation: Cancellation charges will be assessed as an administrative fee based on when the cancellation notice is received 1 business day (within office hours) prior to the service date, an administrative fee of $100 will be charged. No refund would be approved when cancellation notices are received on the service date nor the business day before the service after office hours.

*The above terms are not applicable to office cleaning monthly plan, pest control service, carpet cleaning, leather renew, rug cleaning, and laundry services. Details please kindly refer to specific services' terms and conditions.

Do your pros have insurance?

HelloToby has purchased a basic insurance plan for home service personnel. But since we are a platform matching jobs for service providers, we recommend you to purchase the insurance for pros according to the Employees' Compensation Ordinance.

Will the cleaner bring their own cleaning supplies?

We strongly recommend to purchase and provide cleaning supplies. Or else you will be responsible for paying back the purchases made by our housekeeping assistant, and an additional hour will be enforced on top of the total cleaning time in order to compensate for the time spent purchasing the supplies.
Detergents: Blue Viva, Jie Liang, Bleach water, Dishwashing Liquid
Tools: Water bucket, towels, rags, brooms, mops, stainless steel scrubber, blade scrapers, glass scrapers, sponges

Reminder before service provider comes

Please kindly pay attention to the door bell or phone's notification to ensure that you can open the door for our service providers. If customers failed to open the door on time, our service providers will wait nearby for 45mins. If customers still failed to open the door for the service, the service providers have the right the leave and terminate the services. If customers arrived, the service providers will continue serve for you according to the original time slots. No refund or rescheduling would be accepted for the above situations. For any service modification, please kindly contact us at 3703 3250 in at least 1 business day (within office hours) before the service.

More FAQ about Home cleaning service.

For more FAQ about home cleaning service, please refer to https://toby.fyi/YP00Z5

About Move In Cleaning - Pre Move Cleaning, Post Move/ Move Out Cleaning, Cleaning Services in Hong Kong

Move In Cleaning is detailed and requires extra attention to bathrooms and kitchen, and thus is a type of deep cleaning services. Pre Move Cleaning is suitable for houses (without any renovation) prior to moving in. Besides, most move in cleaning services includes floor cleaning, pest control, kitchen cleaning and more focused deep cleaning services. Book online now to secure your preferred day and time especially if you want to book a move in/out cleaning service at the end of the month.

Where to find the best Move In Cleaning services? Legal part time domestic helpers and maids on our platform are verified and reviewed on a professional level. They are especially experienced in vacant house cleaning and move in/out deep cleaning. We have numerous part time helper and domestic helpers that specializes in customized cleaning services such as spring cleaning. Looking for regular home cleaning, move in cleaning or customized deep cleaning such as pest control... We are here to help you to solve different needs according to the unit size and requests!

Apart from the recommended home cleaners, I'd also like to check the average cost for move in cleaners!

You can click "Buy now" on our webpage to see our service details and rates. Or you could download our mobile app Hellotoby to place your customized request for home cleaning. In no time, you will receive quotations from us and we will find the one who suits you most for you. Your service requests will be solved by the best solution on our platform.

Are you a Home Cleaner? Sign up now for free!