Epidemic Preventive measures implemented to ensure client's health

Family Chef

We are aware of hygiene cooking, all family chefs would wear face masks during the service! Want to enjoy home-cooked healthy meals? Book now !
We are aware of hygiene cooking, all family chefs would wear face masks during the service! Want to enjoy home-cooked healthy meals? Book now !

Your Choice for Cooking Service

$30 OFF on 1 Time Booking
$30 OFF on 1 Time Booking
Sold 17,623 times

No more MSG catering food! Try out Cantonese Homestyle cuisine provided by our trained Family Chef with $30 off for your first booking!

From $120/hrFrom $130/hr
3 Times Trial Cooking Plan
3 Times Trial Cooking Plan
Sold 18,879 times

Worried about finding the perfect-matched home chef? We put you as our first priority, matching your home chef to your preference with flexibility. New customer with $210 discount.

From $107/hrFrom $130/hr
12 Times Cooking Plan
12 Times Cooking Plan
Sold 6,889 times

【New customer with $820 Off】Free upgrade to Cooking and Cleaning package! From buying groceries, cooking and cleaning, we will best serve your needs!

From $107/hrFrom $130/hr

Standardized Cooking Procedure

Over 20 standard service checkpoints, fulfilling 99% families sanitary standards. <Final outcome would be affected by requested service duration>
Safe Food Handler
Food Preparation
MSG-Free Cooking
Cantonese Cuisine
Hot Chinese Soups
Western Cuisine
Lunch Box Ready
Catering Service
Kitchen Clean Up

How It Works

Make a Reservation
Make a Reservation
Fill out a few simple questions and confirm the service details.
Assigning a Cleaner
Assigning a Cleaner
The confirmation email and SMS will be sent to you once the cleaner confirms the job. Normally it will take 1-3 business days.
Service Completion
Service Completion
The cleaner will help you solve your household issues effectively and efficiently on the cleaning date.
Safety Guarantees
Personal Safety Insurance
HelloToby has purchased Personal Safety Insurance for every helper in case of workplace injuries.
Home Assistant Insurance
The only firm cooperates with Insurfun and Dah Sing Insurance, providing Home Assistant Insurance from $28 with $100M premiums of Labor Insurance and $1M premiums of Third-party Liability Insurance
Satisfaction Guarantee
If you are not satisfied with the service quality, we will replace the helper for you for Free! We strive to provide the best service you deserve.

Why Us?

The largest Home Services Reservation Platform in HK
All domestic helpers passed skills trainings and background checks
Transparent price, no hidden charges
Professional ERB Domestic Helper Training Cert
Monday to Sunday Customer Support
Services Cover all 18 districts in HK

Quality Guaranteed, Caring After-Service Follow-up
Average matching time as low as 3 hours

Top Pros

Ms. Chan
5.0
Hired 206 times
Foundation Certificate in Junior Chef in Western Cuisine
Hi Everyone, this is Ying! I excel at cooking. I have attained Foundation Certificate in Kitchen Assistant and Junior Chef in Western Cuisine. My signature dish is Fried Crab with Typhoon Shelter Style, Spare Ribs with Black Bean Sauce etc. Book me now before I am fully booked!
Ms. Lee
5.0
Hired 157 times
Foundation Certificate in Kitchen Assistant
This is Lee. Although I don't have chef experience, I do cooking a lot as a mom in my family. Several years ago, I have attained Foundation Certificate in Western Food and Beverage in order to bring flavour freshness to my family members. Till now, I have served for hundreds of families, definitely a hot pick.
Ms. Hwa
5.0
Hired 308 times
Foundation Certificate in Junior Chef in Japanese Cuisine Training
Halo, this is Hwa. Cooking and Cleaning are my specialities. A lot of customers praise me for my high efficiency. No matter it is move-in cleaning, or regular claning, I can always tidy up fast. I also have 8 years cooking and babysitting, if you are looking for full-set part time helper, I am your choice.

User Reviews

5.0
(3973)
徐小姐
5.0
Jan 17 2021
Auto-translated from Chinese (Traditional)
show original review

Good attitude and punctual

Esther Choy
5.0
Jan 17 2021
Auto-translated from Chinese (Traditional)
show original review

Very good attitude, polite and punctual

王小姐
5.0
Jan 17 2021
Auto-translated from Chinese (Traditional)
show original review

Sandy cleaned it very cleanly! Very satisfied!

Check 3973 reviews

Partners

FAQ

What is included in the cooking service package?

Cooking service by home chefs or part-time assistant includes customized menu planning and in-home meal preparation for lunch and dinner, ranging from soups, snacks, sweets and so on. If you wish the part-time helper to babysit or clean your house, we strongly recommend you to consider our other packages such as All-inclusive Nanny.

Prevention measures of Coronavirus Pneumonia

For the safety of our clients, cleaners can only take orders after our examination proven they have not been to mainland China for the past 14 days and they will wear a mask during services. By the same way, we strongly recommend clients who have been to mainland China for the past 14 days or having related symptoms (e.g. fever/ cough/ sore throat) to seek for medical consultation and quarantine themselves at home. Please do not arrange any home service and inform Toby to reschedule the services during this period of time. (Administrative fee waived). Safety of clients and cleaners is our first priority.

Are there any additional charges?

If you want the home chef to grocery shop or clean up for you, or any other service request, additional charges may apply. For remote areas, $25-$200 of transportation fee will be charged per service according to the calculated walking distance on Google Map. All additional charges will be listed in the detailed payment forms, so you don't have to worry about any charges at the door as all payments are upfront.

Do I have to purchase Workers' Compensation Insurance for the part time helper?

According to Section 40 of the Employees' Compensation Ordinance, all employers (including contractors and sub-contractors) are required to take out insurance policies to cover their liabilities both under the Ordinance and at common law for injuries at work in respect of all their employees, irrespective of the length of employment contract or working hours, full-time or part-time, permanent job or temporary employment. An employer who fails to comply with the Ordinance to secure an insurance cover commits an offence and is liable on conviction to a maximum fine of HK$100,000 and imprisonment for two years.

Any expiry date for service package?

After purchasing the service, all service should be used before the expiry date, otherwise they will be considered forfeit.

1-time:within one month
3-time:within 3 month
12-time:within 6 month
24-time:within 12 month

Reminder before service provider comes

Please kindly pay attention to the door bell or phone's notification to ensure that you can open the door for our service providers. If customers failed to open the door on time, our service providers will wait nearby for 45mins. If customers still failed to open the door for the service, the service providers have the right the leave and terminate the services. If customers arrived, the service providers will continue serve for you according to the original time slots. No refund or rescheduling would be accepted for the above situations. For any service modification, please kindly contact us at 3703 3250 in at least 1 business day (within office hours) before the service.

More FAQ about Home cleaning service.

For more FAQ about home cleaning service, please refer to https://toby.fyi/YP00Z5

About Cooking Services - Home Chef/ Home Cook/ Family Chef/ Housekeeping Cook

Are you longing for home-cooked meals, Chinese soup prepared on your table or delivered to work? Whatever your food desires are, HelloToby can find you the perfect personal home chef without the hassle to do grocery shopping or cooking. Tired of having to prepare meals and dealing with dirty sink, greasy stove every day? Our cooking services are here to provide you with delicious, healthy home-cooked meals in the comfort of your home.

Home chef on our platform is verified and reviewed on a professional level. They are especially experienced in cooking, meal delivery and balancing housekeeping duties at the same time. We will also find you a suitable personal chef as they are all around Hong Kong. If you are looking for fresh and healthy made meal solution that grants you time flexibility and variety. Viola! Make your reservation now and Bon Appetite!

Apart from the recommended personal chef, I'd also like to check the price of hiring a home cook!

You can click "Buy now" on our web page to see our service details and rates. Or you could download our mobile app Hellotoby to place your customized request for home cleaning. In no time, you will receive quotations from at most 4 home cleaners. You can pick the Pros according to your preference, and hire the one who suits you most based on his/her quotation or past reviews. Your service requests will be solved by the best solution on our platform.

Are the personal chefs or part time assistant certified?

Home chefs/cooks or housekeeping assistant providing cooking service on our platform have years of home cooking experience, home-cooked dishes at your convenience.

What kind of preparations should be done prior to the cooking service?

First of all, the homeowner should spare clutters, dirty clothes, rubbish, etc. to elsewhere for the convenience of the home chef to manage the kitchen. To avoid any possible thefts, all valuables like jewellery should be locked at the place in which cannot be accessed by the maid. Please kindly store important documents and differentiate from other scrap paper. All pets and plants should be placed properly for the convenience of the part-time home chef. Also, the client should notify the home chef to the restricted area(s) around the house. Please inform the home chef any potential allergies ideally before the cooking session so he/she can prepare and adjust the recipes.

Are you a Home Chef? Sign up now for free!