Epidemic Preventive measures implemented to ensure client's health

Home Cleaning

Toby cleaners have years of professional experience. All our cleaners are carefully vetted and trained to clean your house in accordance with our strict COVID-19 safety protocols.
Toby cleaners have years of professional experience. All our cleaners are carefully vetted and trained to clean your house in accordance with our strict COVID-19 safety protocols.

Choose Your Home-cleaning Plan

One-Time Clean, now $30 OFF
One-Time Clean, now $30 OFF
Sold 20,845 times

First time Toby customer? Urgent home cleaning need? Choose our one-time service, now with a $30 discount for our all new customers.

From $120/hrFrom $130/hr
Triple Action: 3-Time Cleaning Plan
Triple Action: 3-Time Cleaning Plan
Sold 19,807 times

Clear space, clear mind. Every home needs a good professional clean-up every now and then. We’re here to help.

・New Toby customers get $210 off this plan.

From $107/hrFrom $130/hr
Consistent Clean: 12-Time Cleaning Bundle
Consistent Clean: 12-Time Cleaning Bundle
Sold 17,016 times

Our home is our sanctuary. Keep your space clean and clear so you can do your best work with this 12-time professional cleaning bundle. 

・We’re offering all our new customers $820 off this package.

From $107/hrFrom $130/hr

Our Standard Cleaning Procedure

Toby cleaners are trained to meet a 20-point standard cleaning checklist to fulfill 99% of family sanitation standards. *Depending on your requested service duration, final outcomes may vary.
Spotless Floor
Clean Surfaces
Kitchen Clean Up
Window Wipe Down
Cabinet Wipe Off
Water Stain Removal
Bathroom Clean Up
Stain & Mould Free
Tidy & Neat

How It Works

Make a Reservation
Make a Reservation
Fill out a few simple questions and confirm the booking details.
Assigning a Cleaner
Assigning a Cleaner
Toby assigns a Pro cleaner based on your requests. You will receive a booking confirmation email and SMS notification in 1-3 business days.
Service Completion
Service Completion
Your Toby Pro cleaner will complete the cleaning service efficiently and effectively on the scheduled booking date.
Safety Guarantees
Personal Safety Insurance
HelloToby has purchased Personal Safety Insurance for every helper in case of workplace injuries.
Home Assistant Insurance
We work with Insurfun and Dah Sing Insurance to provide Home Assistance Insurance (starting as low as $28) with $100M premiums of Labor Insurance and $1M premiums of 3rd-party Liability Insurance.
Satisfaction Guarantee
If you are not satisfied with the service quality, we will replace your Toby Pro free of charge. At Toby, we strive to provide the best service for our customers.

Why Toby?

Largest Home Services Reservation platform in Hong Kong
All domestic Pros have passed skills trainings and background checks
Transparent pricing and no hidden charges
Professional ERB Domestic Helper Training Certification
Monday - Sunday Customer Support
Services cover all 18 districts in Hong Kong
Quality service guaranteed, diligent post-service follow-up
Fast booking match time

Top Pros

Ms. Chan
5.0
Hired 580 times
Certificate in Post-natal Care & Home Assistant
My name is Ying! I have more than 10-year experience of cleaning experience. Give me 3 hours, I will give you back a clean and cozy home!
Ms. Lee
5.0
Hired 350 times
Certificate in Home Assistant
My name is Lee, I have more than 5 years experence and have served more than 500 families. Look forward to serving you.
Ms. Lam
5.0
Hired 450 times
Over 10 years experience
Halo, this is Hwa. Babysitting, Cooking and Cleaning are my specialities. A lot of customers praise me for my high efficiency. No matter it is move-in cleaning, or regular claning, I can always tidy up fast.

User Reviews

5.0
(2858)
鄧小姐
5.0
Oct 29 2020
Auto-translated from Chinese (Traditional)
show original review

Very good attitude, polite and punctual

陳太
5.0
Oct 28 2020
Auto-translated from Chinese (Traditional)
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Very good attitude, polite and punctual

鄧小姐
5.0
Oct 28 2020
Auto-translated from Chinese (Traditional)
show original review

Very good attitude, polite and punctual

Check 2858 reviews

Partners

FAQ

What is the booking process like?

COVID-19 Safety Protocols

Can I cancel or modify the booking after purchasing?

Do your Pros have insurance?

Any expiry date for service packages?

Will the cleaner bring their own cleaning supplies?

Reminder before service provider comes

More FAQ about Home Cleaning service.

About Home Cleaning

Home cleaning service on Toby - brief introduction

Looking for reliable home cleaning services? The home cleaners on Toby have been vetted and trained to provide the best service. Not only are they experienced in home cleaning, but they are also sincere and professional. Whether you need cleaning for specific areas (e.g.. kitchen, bathroom, etc.), or for a specific purpose (i.e. move-in cleaning or post-renovation cleaning), your needs will be taken care of. Depending on the size of your house, we will arrange the best suited home cleaner for you so you can hire our Pros without a second thought.

Apart from the recommended home cleaners, I'd also like to check the average cost for cleaning.

You can click "Buy now" on our web page to see our service details and rates. Or you could download our mobile app, Hellotoby, to place your customized request for home cleaning. Almost instantly, you will receive a quote from us and your service requests will be solved by the best solution on our platform.

What kind of cleaning can be provided by the maid or cleaning company?

Besides home cleaning, they can also provide speciality services such as cleaning new residences, vacant homes, and furniture with extra care. If you wish to hire a cleaning company, they can even provide a wider range of options in terms of home cleaning services on a more standardized and professional level, such as deep cleaning, pest control and fumigation.

How do I choose between independent cleaners and cleaning companies? How to choose the most suited home cleaning services?

The fees for home cleaning are charged on an hourly basis. For home cleaning service on a smaller scale, the cost of hiring a part time cleaner is more or less the same as hiring a cleaning company.

However, the geographical factors will influence the cleaner’s incentive to travel as well as the cleaning rates. For example, hiring a part time cleaner who lives in Yuen Long to work in Tuen Mun will spike up the hourly rates.

Relatively speaking, the cleaning company is flexible in the sense where they can locate at least 1 worker to different districts for large-scale home cleaning services. Yet, employing the same independent cleaner will give you a sense of security.

Do I have to purchase Workers' Compensation Insurance for the part time helper?

According to Section 40 of the Employees' Compensation Ordinance, all employers (including contractors and sub-contractors) are required to take out insurance policies to cover their liabilities both under the Ordinance and at common law for injuries at work in respect of all their employees, irrespective of the length of employment contract or working hours, full-time or part-time, permanent job or temporary employment. An employer who fails to comply with the Ordinance to secure an insurance cover commits an offence and is liable on conviction to a maximum fine of HK$100,000 and imprisonment for two years.

What kind of preparations should be done prior to cleaning?

We recommend that homeowners try to move clutter, dirty clothes, rubbish, etc. elsewhere for the convenience of the cleaner to manage the cleaning process. To avoid any possible theft, all valuables like jewellery should be locked in a place that cannot be accessed by the cleaner. Please kindly store important documents and differentiate from other scrap paper. All pets and plants should be placed properly for the convenience of the cleaner.

Also, the client should notify the cleaner of areas or rooms that are expected to be cleaned and any restricted area(s). Home cleaners may bring their own cleaning detergents so please check for any potential allergies before cleaning.

Are you a Home Cleaner? Sign up now for free!