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Part Time Helper

Looking for reliable part-time helpers or house maids in Hong Kong? Our team of well-trained and experienced part time domestic helpers is dedicated to providing you with a clean, comfortable, and healthy living environment. Enquiry: 3703 3250
Looking for reliable part-time helpers or house maids in Hong Kong? Our team of well-trained and experienced part time domestic helpers is dedicated to providing you with a clean, comfortable, and healthy living environment. Enquiry: 3703 3250

Most Popular Maid Service Packages

Part time Cleaner Service
Part time Cleaner Service
Sold 20,845 times

20% OFF for Cleaning Package! In dire need for home cleaning service? Let our professional part-time cleaners help with the cleaning job. 3, 12 and 24 cleaning packages are available with package discount.

From $109/hrFrom $133/hr
Cooking Service
Cooking Service
Sold 19,807 times

Worried about finding the perfect-matched home chef? We put you as our first priority, matching your home chef to your preference with flexibility. Free upgrade to Cooking and Cleaning package!

From $109/hrFrom $133/hr
More part-time helper service (short/long-term)
More part-time helper service (short/long-term)
Sold 88,287 times

Apart from home cleaning and cooking services, Toby also provide post-renovation/move-in/deep cleaning services and elderly care services. All services are with professional standards!

Our standard cleaning procedure

Here is what you can expect from a Toby part time domestic helper. With more than 20 standardized service guidelines and standards, our professional part time maids will provide you with the best service at the most affordable prices. Standards vary depending on services and hours requested.
Spotless Floor
Clean and Dust Surfaces
Kitchen Cleaning
Window Wipe Down
Cabinet Wipe Off
Water Stain Removal
Bathroom Cleaning
Stain & Mould Free
Tidy & Neat

How it Works

Book Online
Book Online
Fill out a few simple questions and confirm booking details.
Confirm Helper
Confirm Helper
Receive e-mail and SMS confirmation within 24 hours.
Sit Back and Relax
Sit Back and Relax
An experienced and vetted part-time helper will be there on time.
Safety Guarantees
Personal Safety Insurance
Toby has purchased Personal Safety Insurance to cover our maids in case of workplace injuries.
Home Assistant Insurance
HelloToby cooperates with Insurfun and China Ping An Insurance (Hong Kong) Co., Ltd, providing Home Assistant Insurance from $28(Premium levies are not inclusive) with $100M premiums of Labor Insurance and $1M premiums of Third-party Lability Insurance.
Satisfaction Guarantee
If you are not satisfied with the part-time helper service, we will replace your cleaners free of charge. At Toby, we strive to provide the best cleaning solution for our customers.

Why choose Toby for part time helper service?

Largest Home Services Reservation platform in Hong Kong
All domestic helpers have passed skills trainings and background checks
Transparent pricing and no hidden charges
Professional ERB Domestic Helper Training Certification
Monday - Sunday Customer Support
Part Time Domestic Helper Services Cover all 18 districts in Hong Kong.
Quality service guaranteed, diligent post-service follow-up
Fast booking match time

Featured Professional Part Time Helpers

Ms. Chan
5.0
Hired 580 times
Certificate in Post-natal Care & Home Assistant
My name is Ying! I am a part-time house keeper with more than 10-year experience. Give me 3 hours, I will give you back a clean and cozy home!
Ms.Lee
5.0
Hired 350 times
Certificate in Home Assistant
My name is Lee, I am a professional part-time cleaner with more than 5 years experence. I have served more than 500 families throughout the years. Look forward to serving you and your family!
Ms. Lam
5.0
Hired 450 times
Over 10 years experience
Halo, this is Hwa. I am dedicated to providing exceptional part-time housekeeping service. No matter you need babysitting service, or regular cleaning task, trust me for the efficient and thorough house cleaning service!
Customer Reviews
5.0
(5881)
Dominic Pang
5.0
May 17 2024
Auto-translated from Chinese (Traditional)
show original review

Very good attitude, polite and punctual

Katherine Yeung
5.0
May 17 2024
Auto-translated from Chinese (Traditional)
show original review

Very good attitude, polite and punctual

Peggy Chan
5.0
May 16 2024
Auto-translated from Chinese (Traditional)
show original review

Great attitude, polite, punctual, accurate description

Strategic Partners

FAQ

What is the procedure for booking a part time helper service?

After completing the payment, you will receive a confirmation email. Meanwhile, we will start the matching process to find a cleaner for you. Upon successful matching, you will receive a booking success confirmation email. If no matching can be made, you will receive an email stating your unsuccessful application, while the authorized payment will be refunded to your account.

Can I cancel or modify the booking after purchasing the part time helper service?

Yes, you can, but the following cancellation policy applies:
Cancellation - You need to cancel at least one business day before the service usage time. You will be charged a $100 administrative fee for cancellation, and the remaining balance of the service will be refunded within 7-14 business days. If you cancel on the day of the service, no refund will be given. We suggest you continue to let the service personnel serve you.

Changes - We only accept changes made at least one business day before the service usage time, and a $50 administrative fee will be charged for each change in service. If you request changes on the day of the service, your request will not be accepted. We suggest you continue to let the service personnel serve you.

If we are unable to successfully match a service personnel, and you request to change before the service usage time, you can change the service date and time for free.

Do I need to purchase insurance for the part-time helpers?

HelloToby has purchased a basic insurance plan for home service personnel. But since we are a platform matching jobs for service providers, we recommend you to purchase the insurance for pros according to the Employees' Compensation Ordinance.

Is there an additional charge for hiring a part time helper on Saturdays and Sundays?

We will only charge a peak period fee under the following circumstances:
- If you need to book services on Sundays, there will be a special time period charge of HK$5 per hour.
- If you require services outside the hours of 9 am to 6 pm, there will be a peak period charge of HK$20 per hour.
- Additional charges may apply on public holidays or during the New Year period. The actual charges will be based on the prices listed on hellotoby.com.

Any expiry date for part time helper service package?

After purchasing the service, all service should be used before the expiry date, otherwise they will be considered forfeit.

1-time:within one month
3-time:within 3 month
6-time: within 4 months
12-time:within 6 month
24-time:within 12 month

Will the part time cleaners bring their own cleaning supplies?

We strongly recommend to purchase and provide cleaning supplies. Or else you will be responsible for paying back the purchases made by our housekeeping assistant, and an additional hour will be enforced on top of the total cleaning time in order to compensate for the time spent purchasing the supplies.
Detergents: Blue Viva, Jie Liang, Bleach water, Dishwashing Liquid
Tools: Water bucket, towels, rags, brooms, mops, stainless steel scrubber, blade scrapers, glass scrapers, sponges

Reminder before part time cleaners comes:

Please kindly pay attention to the door bell or phone's notification to ensure that you can open the door for our service providers. If customers failed to open the door on time, our service providers will wait nearby for 45mins. If customers still failed to open the door for the service, the service providers have the right the leave and terminate the services. If customers arrived, the service providers will continue serve for you according to the original time slots. No refund or rescheduling would be accepted for the above situations. For any service modification, please kindly contact us at 3703 3250 in at least 1 business day (within office hours) before the service.

More FAQ about Home service.

About Part-time Helper in Hong Kong - Housekeeper, Home Assistance in Hong Kong, Part Time Domestic Helper

The part time helpers and maids at Toby are strictly verified and trained on a professional level. They are experts with ample housekeeping experience and a sincere attitude. Our experts on Toby consist of domestic companies that provide local part time helpers and cleaners, as well as independent domestic helpers.

No matter it's house cleaning, cooking, deep cleaning, or care services (such as taking care of children, elderly and pets), our professional part time helper can surely provide the best service devotedly.

How much does a part-time helper/maid cost in Hong Kong?

The average cleaning wage in Hong Kong is $130 per hour. Please note that house cleaning work usually takes about 3-4 hours, costing around $300 to $600 per session. The actual cost of home cleaning services depends on the service time, number of service hours, number of cleaners, and size of the unit. (For inquiries about hiring hourly cleaning services, please feel free to call 3703 3250.)

You can click "Buy now" on our web page to see our service details and rates of part time helpers. Or you could download our Toby App to place your customised request for a part time domestic helper. We will match the best suited part time helper for you according to your preference.

*If the part time helper is involved in a more varied and time-consuming range of tasks, the cost of hiring a part-time domestic helper will be adjusted accordingly. Therefore, it is essential to discuss this aspect clearly in advance to avoid disputes later on.

What is the service scope of the part time helper/domestic helper?

Based on your family's daily needs, a domestic helper can offer basic housekeeping and cleaning services, which include dusting, vacuuming, food preparation, child care, elderly care, and other specialized deep cleaning tasks upon request.

If you're looking to hire a part-time helper specifically skilled in elderly care, they can also provide comprehensive, compassionate care and professional accompaniment.

Do I have to purchase Workers' Compensation Insurance for the part time helper?

According to Section 40 of the Employees' Compensation Ordinance, all employers (including contractors and sub-contractors) are required to take out insurance policies to cover their liabilities both under the Ordinance and at common law for injuries at work in respect of all their employees, irrespective of the length of employment contract or working hours, full-time or part-time, permanent job or temporary employment. An employer who fails to comply with the Ordinance to secure an insurance cover commits an offence and is liable on conviction to a maximum fine of HK$100,000 and imprisonment for two years.

Is there any additional or hidden cost charged by the part time helper service?

If you asked for temporary care for critically ill patients, the housekeeper will charge you an extra 10% to 15% on top of basic rates per day. If the employer lives in a remote area, the fees will be slightly higher. In addition, near festivals, such as the Spring Festival, Mid-Autumn festival, the service fees for housekeeper are usually raised. The most common additional cost will be the compensation insurance for local housekeepers that are required to be purchased by the employer. If you need to hire pat time helper on Sundays, there will be a special time period charge of HK$5 per hour.

Looking for domestic helper?  Book online now!