Hellotoby provides various nanny services all around Hong Kong, including babysitting, daycare services, kids drop off and pick up services, post-natal care, and so on. Nanny enquiry: 3703 3250

Best Selling Packages for 100K Users

3X*3hr Plan -*Try 3 Pick 1 Nanny*
3X*3hr Plan -*Try 3 Pick 1 Nanny*
Sold 6,697 times

Worried about finding the perfect-matched Nanny? Our latest package, recommended by >30K users, grants you the flexibility to find the right one on 3 tries.

From $927From $1080
12X*4hr "Cooking + Nanny" Plan
12X*4hr "Cooking + Nanny" Plan
Sold 6,889 times

Domestic Helper takes leave for a while and no one taking care of your children? 12T C&N plan best serves your needs. 1st time purchase enjoys 50% off of 1 session.

From $99From $107 / hr
Standardized Nanny Procedure
Over 20 standard service checkpoints, fulfilling 99% families caring standards. <Service duraion would have affected the final outcome>
Meal Preparation
Homework Check
Constant Company
Punctual Pick-up
Lunch Box Ready
Put Child to Bed
Safe Food Handler
MSG-Free Cooking
Home Cleaning

How It Works

Make a Reservation
Make a Reservation
Fill out a few simple questions and confirm the service details.
Assigning a Cleaner
Assigning a Cleaner
The confirmation email and SMS will be sent to you once the cleaner confirms the job. Normally it will take 1-3 business days.
Service Completion
Service Completion
The cleaner will help you solve your household issues effectively and efficiently on the cleaning date.
Safety Guarantees
Personal Safety Insurance
HelloToby has purchased Personal Safety Insurance for every helper in case of workplace injuries.
Satisfaction Guarantee
If you are not satisfied with the service quality, we will replace the helper for you for Free! We strive to provide the best service you deserve.
Why Choose Us?
Certified Professional & Background Checked
Monday to Sunday Customer Support
Absolute Standardized Pricing, Get what You Pay
Quality Guaranteed, Caring After-Service Follow-up

Top Pros

Ms. Chan
Hired 206 times
Certificate in Care Support Worker
Hi Everyone, this is Ying! I have 10-year experience of babysitting . I have attained Foundation Certificate in Care-related Support Worker to further equip myself. I have served over hundreds of families, and gained wide popularity from them. Book me now!
Ms. Lee
Hired 157 times
Foundation Certificate in Post-natal Care
This is Lee. I was a full-time mom before. Through referral, I studied the Post-natal Care Course and started to serve families who need babysitting service and post-natal care service. Several years ago, I have attained Foundation Certificate in Western Food and Beverage in order to bring flavour freshness to my family members. Till now, I have served for hundreds of families, definitely a hot pick.
Ms. Hwa
Hired 308 times
Certificate in Chef in Japanese Cuisine
Halo, this is Hwa. Nanny, Cooking and Cleaning is my speciality. A lot of customers praise me for my high effienecy. No matter it is move-in cleaning, or regular claning, I can always tidy up fast. I also have 8 years cooking and babysitting, if you are looking for full-set part time helper, I am your choice.

User Reviews

according to 620 reviews
  • Albert Hui
    March 9, 2019
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    Very good attitude, very polite, punctual

  • tatpenguin
    November 12, 2018
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    I have compared a lot of employment centers before and after. In the end, I have been a Singaporean sister who has been in Singapore for two years. My sister is doing good work, knowing English, Chinese literature is tight, really good, and I am willing to learn. My two children are good. I wish sister, thank you ann and Sam

  • Miss Poon
    March 20, 2019
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    I left the order and wanted to find someone to serve for 24 hours. I couldn&#39;t think of HelloToby helping me find the service staff within two hours. The reference letter to the caregiver is very efficient.

  • felix lau
    March 20, 2019
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    I was late to book a service. I was so afraid of being a good person. I guessed that HelloToby was paired quickly. I found a PCW better than me. It made my mommy take care of herself after the operation. Very good!

  • Jonah Chung
    March 20, 2019
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    The customer service attitude is very good, and I also answered my questions in detail and took care of my service requirements. Finally, HelloToby found a competent physiotherapy assistant, 10 likes!

  • Jac
    November 20, 2018

    She arrived punctual and behaved experienced. A bit slow (or too detail oriented). 🤣 Overall she’s good

Can I request the nanny to provide cleaning services?
Do I have to purchase Workers' Compensation Insurance for the nanny?
Things to be aware of after completing the reservation?
How to get along with the nanny?
How can I find out whether the nanny qualifies or not?

About Nanny Services

About Nanny - Caregiver, Daycare, Child Care, Babysitter in Hong Kong

When should I start looking for a nanny? Since it takes time to understand the family and household situation, and then perform screening to prepare the matching procedures, we recommend parents to contact us 1 month prior to the desired service start date. Meanwhile, please allow time to communicate with the nanny and observe on the compatibility among the nanny and the kid. Leaving more time will ensure the adequate nanny service is allocated.

How to select the most suited nanny?

In order to save your time, our platform will pick the most suited nanny for you. When you have submitted the request online, we will gather the child's information and choose the nanny according to the following requirements: Experience Age Relevant Certifications Current number of kids the nanny is taking care of Nanny's location 1. You can learn the information of our recommended nanny as outlined in the sent information. 2. We will send the nanny's name and contact after the payment has been approved. You can contact the nanny to agree on the service details and scope, thus confirming the service time and date. 3. If you are not satisfied and want to change to another nanny after the probation period, we will follow-up the case and rearrange another nanny for you.

How to get along with the nanny?

If you're leaving your kid in the nanny's hands, please prepare items and instructions to handle the kid in order for the nanny to be familarize with the kid

How can I find out whether the nanny qualifies or not?

1. Communication via phone You can learn the nanny's professionalism and mannerism via the phone call, and thus estimating how well the nanny adapt to take care of your kid.

2. Listening to the kid's voice Even before your kid learns how to speak at infant stage, parents can pay attention to the kids' cries whether if the tone is different ie. turn husky. You would be able to differentiate apart from the kid's fear from being away from the parents or the incompatibility with the nanny.

3. Observe the psychological changes in your kid We do not recommend parents to ask the nanny to bathe the kid because shower time is an intimate moment to bond with your child. Another reason is often times the nanny might not be aware of wounds of the kid, avoiding showering the kid will prevent further injuries and uncomfort brought by someone that the kid is not familiar with. Besides, you should observe the kid's mood and behavioural changes after the hiring of the nanny. Beware of verbal and physical abuse scenarios.

4. Observe the interaction between the nanny and the child The nanny should know how to cope with cranky or stubborn behaviours, make an initiative to play and spend time with the kid. Besides, you can pay attention to household changes, for example are there any hazardous items (i.e. sharp) around or daily supplies misplaced.

5. Observe the nanny's personality and habits To prevent the nanny to spoil the kid, you can observe whether the nanny has bad habits? For instance, does the nanny purchase snacks for the kid without permission? Rude and loud mannerism that result in insomnia in the kid?

Are you a Nanny? Sign up now for free!

Call 5573 8413 to sign up