Hellotoby provides various nanny services all around Hong Kong, including babysitting, daycare services, kids drop off and pick up services, post-natal care, and so on. Nanny enquiry: 3703 3250

Most Popular Service Packages

GET $180 OFF on 3X Booking
GET $180 OFF on 3X Booking
Sold 6,697 times

Worried about finding the perfect-matched Nanny? Our 3X package, recommended by >30K users, grants you the flexibility to find the right one on 3 tries.

From $113/hrFrom $120/hr
24X Plan ‧ Save YOU $1800 up
24X Plan ‧ Save YOU $1800 up
Sold 6,889 times

Domestic Helper takes leave for a while and no one taking care of your children? 12T C&N plan best serves your needs. 1st time purchase enjoys 50% off of 1 session.

From $99/hrFrom $110/hr
Standardized Nanny Procedure
Over 20 standard service checkpoints, fulfilling 99% families caring standards. <Service duraion would have affected the final outcome>
Meal Preparation
Homework Check
Constant Company
Punctual Pick-up
Lunch Box Ready
Put Child to Bed
Safe Food Handler
MSG-Free Cooking
Home Cleaning

How It Works

Make a Reservation
Make a Reservation
Fill out a few simple questions and confirm the service details.
Assigning a Cleaner
Assigning a Cleaner
The confirmation email and SMS will be sent to you once the cleaner confirms the job. Normally it will take 1-3 business days.
Service Completion
Service Completion
The cleaner will help you solve your household issues effectively and efficiently on the cleaning date.
Safety Guarantees
Personal Safety Insurance
HelloToby has purchased Personal Safety Insurance for every helper in case of workplace injuries.
Satisfaction Guarantee
If you are not satisfied with the service quality, we will replace the helper for you for Free! We strive to provide the best service you deserve.
Why Choose Us?
Certified Professional & Background Checked
Monday to Sunday Customer Support
Absolute Standardized Pricing, Get what You Pay
Quality Guaranteed, Caring After-Service Follow-up

Top Pros

Ms. Chan
Hired 206 times
Certificate in Care Support Worker
Hi Everyone, this is Ying! I have 10-year experience of babysitting . I have attained Foundation Certificate in Care-related Support Worker to further equip myself. I have served over hundreds of families, and gained wide popularity from them. Book me now!
Ms. Lee
Hired 157 times
Foundation Certificate in Post-natal Care
This is Lee. I was a full-time mom before. Through referral, I studied the Post-natal Care Course and started to serve families who need babysitting service and post-natal care service. Several years ago, I have attained Foundation Certificate in Western Food and Beverage in order to bring flavour freshness to my family members. Till now, I have served for hundreds of families, definitely a hot pick.
Ms. Hwa
Hired 308 times
Certificate in Chef in Japanese Cuisine
Halo, this is Hwa. Nanny, Cooking and Cleaning is my speciality. A lot of customers praise me for my high effienecy. No matter it is move-in cleaning, or regular claning, I can always tidy up fast. I also have 8 years cooking and babysitting, if you are looking for full-set part time helper, I am your choice.

User Reviews

according to 3287 reviews
  • Po Yan
    May 30, 2019
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    I only cat cats, and wtsapp talked with Heidi. I have confidence in the dialogue. Heidi is also a good deal, and it is fully equipped. Basically, I only need to prepare a small stool to catch the cat and you can enjoy the service easily. In the process of hearing me, I only heard the cats and ghosts, but Heidi can finish it before the scheduled time. When I open the door, I see the canal and hug my cat. I have been scared by the hood and the net bag. . I really appreciate Heidi&#39;s ability and satisfaction with the service. I have agreed on the next service time and sincerely recommend it to everyone.

  • Christine
    May 13, 2019
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    We Recommend Heidi is a good person, so careful. I only have a lot of cats and feet, and I thought I had to shave the sun. I know that Heidi is going to comb slowly, and finally I will dry and shave. The cats are comfortable. The most important thing is that the cats and cats are innocent, and when they are in peace, they are afraid of strangers. This time they have no point to rebel, and Zhongyi has tried to help me. 👍🏻

  • Chimmy Yung
    May 12, 2019
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    A total of three inspectors have carefully examined the service for nearly 4 hours, and can submit a report on the same day. The report is full-text and the unit is carefully marked for damage. However, it is recommended that the guest should save the photo record by himself, so that he can follow up later.

  • Ka Yi Wong
    April 11, 2019
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    Because I am doing nothing to do with Li. I think it should be better than the chance d young man and daughter. Good people, teaching is good. The first hall on the left has already allowed the dog to go to the rock to go to the toilet. Buried with no bite. Peas are so fond of a sister who teaches the canal. There is a need to pick up other trains in your train.

  • Ling Ling Law
    March 30, 2019
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    Miss Bee Chen is very caring and careful about my baby. &quot;14-year-old sugar, haircut and hygienic, care is clean, and management, my dog is so happy, thank you for drying it.&quot;

  • Connie
    February 4, 2019
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    Paparazzi pat pat is more sensitive to the same ear. Very careful and patient, will comfort the dog. And I would suggest how to manage the dog. Very recommended👍🏻👍🏻👍🏻

Can I request the nanny to provide cleaning services?
Do I have to purchase Workers' Compensation Insurance for the nanny?
Things to be aware of after completing the reservation?
How to get along with the nanny?
How can I find out whether the nanny qualifies or not?

About Nanny Services

About Nanny - Caregiver, Daycare, Child Care, Babysitter in Hong Kong

When should I start looking for a nanny? Since it takes time to understand the family and household situation, and then perform screening to prepare the matching procedures, we recommend parents to contact us 1 month prior to the desired service start date. Meanwhile, please allow time to communicate with the nanny and observe on the compatibility among the nanny and the kid. Leaving more time will ensure the adequate nanny service is allocated.

How to select the most suited nanny?

In order to save your time, our platform will pick the most suited nanny for you. When you have submitted the request online, we will gather the child's information and choose the nanny according to the following requirements: Experience Age Relevant Certifications Current number of kids the nanny is taking care of Nanny's location 1. You can learn the information of our recommended nanny as outlined in the sent information. 2. We will send the nanny's name and contact after the payment has been approved. You can contact the nanny to agree on the service details and scope, thus confirming the service time and date. 3. If you are not satisfied and want to change to another nanny after the probation period, we will follow-up the case and rearrange another nanny for you.

How to get along with the nanny?

If you're leaving your kid in the nanny's hands, please prepare items and instructions to handle the kid in order for the nanny to be familarize with the kid

How can I find out whether the nanny qualifies or not?

1. Communication via phone You can learn the nanny's professionalism and mannerism via the phone call, and thus estimating how well the nanny adapt to take care of your kid.

2. Listening to the kid's voice Even before your kid learns how to speak at infant stage, parents can pay attention to the kids' cries whether if the tone is different ie. turn husky. You would be able to differentiate apart from the kid's fear from being away from the parents or the incompatibility with the nanny.

3. Observe the psychological changes in your kid We do not recommend parents to ask the nanny to bathe the kid because shower time is an intimate moment to bond with your child. Another reason is often times the nanny might not be aware of wounds of the kid, avoiding showering the kid will prevent further injuries and uncomfort brought by someone that the kid is not familiar with. Besides, you should observe the kid's mood and behavioural changes after the hiring of the nanny. Beware of verbal and physical abuse scenarios.

4. Observe the interaction between the nanny and the child The nanny should know how to cope with cranky or stubborn behaviours, make an initiative to play and spend time with the kid. Besides, you can pay attention to household changes, for example are there any hazardous items (i.e. sharp) around or daily supplies misplaced.

5. Observe the nanny's personality and habits To prevent the nanny to spoil the kid, you can observe whether the nanny has bad habits? For instance, does the nanny purchase snacks for the kid without permission? Rude and loud mannerism that result in insomnia in the kid?

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Call 5573 8413 to sign up