HK Nanny & Babysitter

Looking for nannies and babysitters for childcare services? Toby provides various nanny services all around Hong Kong by full time and part time nanny and babysitter. We help you match with local trusted babysitters and nannies nearby, in case of temporary or urgent needs of childcare services. Enquiries: 3703 3250 or WhatsApp 6215 8010
Looking for nannies and babysitters for childcare services? Toby provides various nanny services all around Hong Kong by full time and part time nanny and babysitter. We help you match with local trusted babysitters and nannies nearby, in case of temporary or urgent needs of childcare services. Enquiries: 3703 3250 or WhatsApp 6215 8010

Your Choice for Nanny Services

1 Time Booking
1 Time Nanny Service
Sold 5,742 times

Optimal try out of our nanny services! All Toby nannies have passed through passed our strict background examination! New customer with $5/hour discount!

From $125/hrFrom $138/hr
6 Times Trial Nanny Plan
6 Times Trial Nanny Plan
Sold 6,697 times

Finding the perfect-matched Nanny? Try 3X package which grants you the flexibility to find the right babysitter!

From $105/hrFrom $138/hr
12 Times Nanny Plan
12 Times Nanny Plan
Sold 6,889 times

Toby's nanny service team dedicated to providing your beloved child the best care. We guarantee to pay 100% attention to children's safety and health.

From $90/hrFrom $138/hr

Standardized Nanny Procedure

Over 20 standard service checkpoints, ensuring reliable childcare services. <Service duration would have affected the final outcome>
Meal Preparation
Child Tutoring
Constant Company
Punctual Pick-up
Lunch Box Ready
Develop Self-Care Ability
Safe Food Handler
MSG-Free Cooking
Basic Home Cleaning

How It Works

Make a Reservation
Make a Reservation
Fill out a few simple questions and confirm the service details.
Assigning a Nanny
Assigning a Nanny
The confirmation email and SMS will be sent to you once the nanny/babysitter confirms the job. Normally it will take 1-3 business days.
Service Completion
Service Completion
The nanny/babysitter will help you take care of your kids temporarily in case of any needs.
Safety Guarantees
Personal Safety Insurance
HelloToby has purchased Personal Safety Insurance for every helper in case of workplace injuries.
Home Assistant Insurance
The only firm cooperates with Insurfun and China Ping An Insurance (Hong Kong) Co., Ltd, providing Home Assistant Insurance from $28(Premium levies are not inclusive) with $100M premiums of Labor Insurance and $1M premiums of Third-party Liability Insurance
Satisfaction Guarantee
If you are not satisfied with the service quality, we will replace the helper for you for Free! We strive to provide the best service you deserve.

Why Match Nannies via Toby?

The largest Home Services Reservation Platform in HK
All Nannies & Babysitters passed childcare skills trainings and background checks
Transparent price, no hidden charges
Professional ERB Domestic Helper Training Cert
Monday to Sunday Professional Customer Support
Childcare Services Cover all 18 districts in HK

Quality Guaranteed, Caring After-Service Follow-up
Average matching time as low as 3 hours

Top Nannies in Hong Kong

Ms. Chan
5.0
Hired 206 times
Certificate in Care Support Worker
Hi Everyone, this is Ying! I have 10-year experience of babysitting. Being a professional nanny, I have attained Foundation Certificate in Care-related Support Worker to further equip myself. I have served over hundreds of families for their kids and babies, and gained wide popularity from them. Book me now!
Ms. Lee
5.0
Hired 157 times
Foundation Certificate in Post-natal Care
This is Lee. I was a full-time mom before. Through referral, I studied the Post-natal Care Course and started to serve families who need babysitting service and post-natal care service. Several years ago, I have attained Foundation Certificate in Western Food and Beverage in order to bring flavour freshness to my family members. Till now, I have served for hundreds of families, definitely a hot pick.
Ms. Hwa
5.0
Hired 308 times
Certificate in Chef in Japanese Cuisine
Halo, this is Hwa. Babysitting, Cooking and Cleaning are my specialities. A lot of customers praise me for my high efficiency of taking care of kids and cooking meals for their families. No matter it is urgent ad-hoc babysitting, or regular childcare services, I can always fulfill the parents' requests. I have 8-year cooking and babysitting experience. if you are looking for full-set part time babysitter, I am your best choice.
User Reviews
5.0
(896)
Chung
5.0
Feb 06 2023
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Great attitude, polite, on time, accurate description

李小姐
5.0
Feb 05 2023
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My sister is very nice 👍 She is careful and patient with the children

Adrian Li
5.0
Feb 03 2023
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Very satisfied, 10 points for carefulness, very polite, very punctual, 100 points for attitude

Partners

FAQ

Can I request the nanny to provide home cleaning services?

If you have purchased Basic Nanny package, the nanny is not assigned to provide additional services such as cleaning, and cooking service. We suggest you to purchase our All-inclusive Nanny package or Nanny + Cleaning Package for your needs.

Do I have to purchase Workers' Compensation Insurance for the nanny?

According to Section 40 of the Employees' Compensation Ordinance, all employers (including contractors and sub-contractors) are required to take out insurance policies to cover their liabilities both under the Ordinance and at common law for injuries at work in respect of all their employees, irrespective of the length of employment contract or working hours, full-time or part-time, permanent job or temporary employment. An employer who fails to comply with the Ordinance to secure an insurance cover commits an offense and is liable on conviction to a maximum fine of HK$100,000 and imprisonment for two years.

Things to be aware of after completing the nanny service reservation?

Call to confirm nanny service
The nanny might call you 1-2 days ahead of time to confirm the service details. Please pay attention to any incoming calls. The following will be confirmed via the phone call:
- Servicer Date
- Service Time
- Service Address
- Service Details/Scope
- Child(ren)'s Information
We encourage parents to clearly state the expectations and requests to the nanny, share the strategies to raise the kid and the kid's personality. Therefore, understanding the degree of acceptance from both parties.

Reminder before the nanny service

Please kindly pay attention to the door bell or phone's notification to ensure that you can open the door for our service providers. If customers failed to open the door on time, our nannies will wait nearby for 45mins. If customers still failed to open the door for the service, nannies have the right the leave and terminate the services. If customers arrived, nannies will continue to serve for you according to the original time slots. No refund or rescheduling would be accepted for the above situations. For any service modification, please kindly contact us at 3703 3250 in at least 1 business day (within office hours) before the service.

About Nanny & Babysitting Services - Caregiver, Daycare, Child Care, Babysitter in Hong Kong

You don't want to leave your child alone at home. It's dangerous and illegal. However, sometimes it's unavoidable that parents are not able to take care of kids. In this case, you may need to hire a professional babysitter or nanny to help with the child care.

Toby provides various nanny services all around Hong Kong by full time and part time nanny and babysitter. We help you match with local trusted babysitters and nannies nearby, in case of temporary or urgent needs of childcare and daycare babysitting services.

When should I start looking for a nanny/babysitter?

Since it takes time to understand the family and household situation, and then perform screening to prepare the matching procedures, we recommend parents to contact us 1 month prior to the desired childcare service start date. Meanwhile, please allow time to communicate with the nanny and observe on the compatibility among the nanny and the kid.

How to select the most suited nannies and babysitter?

In order to save your time and for the best efficiency, Toby will pick the most suited nanny for you. When you have submitted the request online, we will gather the child's information and help you match with the best-suited nanny according to the following requirements: Experience, Age, Relevant Certifications, Current number of kids the nanny is taking care of, and Nanny's location.

1. You can learn the information of our recommended nanny as outlined in the sent information.

2. We will send the nanny's name and contact after the payment has been approved. You can contact the nanny to agree on the service details and scope, thus confirming the service time and date.

3. If you are not satisfied and want to change to another nanny after the probation period, we will follow-up the case and rearrange another nanny for you.

How to get along with the nanny and build a good relationship?

If you're leaving your kid in the nanny's hands, please prepare work items and instructions in order to help nannies familiarise themselves with the kid. The best way, of course, is to to treat your nanny as both a family member.

How can I find out whether the nanny qualifies or not?

1. Communication via phone: You can learn the nanny's professionalism and mannerism via the phone call, and thus estimating how well the nanny adapt to take care of your kid. You could evaluate the qualities of the nanny by his/her punctuality, patience, love of children, basic understanding of child development, etc.

2. Listening to the kid's voice: Even before your kid learns how to speak at infant stage, parents can pay attention to the kids' cries whether if the tone is different ie. turn husky. You would be able to differentiate apart from the kid's fear from being away from the parents or the incompatibility with the nanny.

3. Observe the psychological changes in your kid: We do not recommend parents to ask the nanny to bathe the kid because shower time is an intimate moment to bond with your child. Another reason is often times the nanny might not be aware of wounds of the child, avoiding showering the kid will prevent further injuries and discomfort brought by someone that the child is not familiar with. Besides, you should observe the kid's mood and behavioural changes after the hiring of the nanny. Beware of verbal and physical abuse scenarios.

4. Observe the interaction between the nanny and the child: The nanny should know how to cope with cranky or stubborn behaviours, make an initiative to play and spend time with the kid. Besides, you can pay attention to household changes, for example, whether any hazardous items (i.e. sharp) or daily supplies are misplaced.

5. Observe the nanny's personality and habits: To prevent the nanny spoiling the kid, you can observe whether the nanny has bad habits. For instance, does the nanny purchase snacks for the kid without permission? Does the nanny display any rude and loud mannerism that results in insomnia for the child?

Do nannies and babysitters do housework and home cleaning jobs?

It's fair to expect a nanny or babysitter to be responsible for basic clean-up related to taking care of children. Their have to ensure that your home is in the same condition as it was when they arrived. However, it is NOT their responsibility to do extra housework and home cleaning jobs. If you need home cleaning services, you may hire a part-time helper for the house chores and cleaning duties.

How much does a nanny cost per day in Hong Kong?

The nanny pay range is HKD$90-HKD$140 per hour in average. You may need to pay for a higher wage for a more experienced nanny (5+ babysitting experience). Actual nanny cost may adjust, depending on the 1) Job nature (post-natal service, 24-hour childcare, child tutor, pet babysitting, etc) ; 2) Service Period (peak season) ; 3) Experience of the Nanny.

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