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Laundry | Door-to-Door Pick up Service

[Updated on August 2023] To ensure a continuous high-quality user experience, laundry and dry-cleaning services is now temporarily suspended until further notice. If you need other household services, feel free to browse the part-time home helper or home cleaning service page. We will continue to consolidate and optimize our service framework. Thank you for supporting HelloToby!
[Updated on August 2023] To ensure a continuous high-quality user experience, laundry and dry-cleaning services is now temporarily suspended until further notice. If you need other household services, feel free to browse the part-time home helper or home cleaning service page. We will continue to consolidate and optimize our service framework. Thank you for supporting HelloToby!

Laundry & Dry-cleaning services
[Temporarily suspended since Aug 2023]

[Temporarily Suspended] Laundry and Dry-cleaning service

[Updated on August 2023] Laundry and dry-cleaning services are now temporarily suspended until further notice. If you need other household services, feel free to browse the part-time home helper or home cleaning service page.

How It Works

Book Online
Book Online
Fill out order details such as type of laundry service, item quantities and pick up/delivery times within 3 minutes.
Pick Up at your Door
Pick Up at your Door
Professional carrier will pick up your laundry items at your door as scheduled.
Cleaning
Cleaning
Clothing arrives at the laundry for professional laundering and packaging.
Delivery
Delivery
Professional carrier will delivcer your items back to you as scheduled.
Quality Guarantees
Insuranced Services
Toby has purchased insurance that holds the liability of the service up to five times the laundry cost.

Why Us?

The largest Home Services Reservation Platform in HK
Services Cover all 18 districts in HK

Transparent price, no hidden charges
Certified Professionals & Background Checked
Monday to Sunday Customer Support
Quality Guaranteed, Post Service Follow-up

Partners

FAQ

Do I need to pay a delivery fee or any other fees?

The charge already includes laundry, pick up and delivery fee. The staff will inform you to pay the extra if there is any different from your booking with the actual no.of clothes after picked up. Please note there is minimum $300 fee.

Can I cancel or change the booking?

Yes, you can, but the following cancellation policy applies:

Cancellation - You need to cancel at least one business day before the service usage time. You will be charged a $100 administrative fee for cancellation, and the remaining balance of the service will be refunded within 7-14 business days. If you cancel on the day of the service, no refund will be given. We suggest you continue to let the service personnel serve you.

Changes - We only accept changes made at least one business day before the service usage time, and a $50 administrative fee will be charged for each change in service. If you request changes on the day of the service, your request will not be accepted. We suggest you continue to let the service personnel serve you.

If we are unable to successfully match a service personnel, and you request to change before the service usage time, you can change the service date and time for free.

More FAQ about Laundry service.

About Laundry Service in Hong Kong - Dry Cleaning, 24/7 Laundromat, Coin Laundry, Door to Door Laundry Service

[Updated on August 2023] To ensure a continuous high-quality user experience, laundry and dry-cleaning services is now temporarily suspended until further notice. If you need cloth cleaning, ironing, or other household services, feel free to browse the part-time home helper or home cleaning service page. We will continue to consolidate and optimize our service framework.

1. How does the Laundry Delivery service work?

We aim to provide convenient, express and quality door to door laundry service with our Laundry Delivery service. For order placed before 11 am, our team will arrange laundry pick-up within the same day; for orders after 11 am, pick-up will be scheduled the next day. Professional carriers will be scheduled to delivery the cleaned laundry back to you as soon as the service is completed.

2. Types of Service:

Clothing (Jacket, Coat, Skirt, Pants, Sweater, Cardigan and more); Leather Handbag Care; Household Item Cleaning (Curtain, Carpet)

3. What are the prices for laundry delivery service?

There are three types of door to door delivery service: by weight for clothing, by the type of clothing and item quantity, or by dry cleaning service charge. For regular laundry by weight, service prices typically ranges from $49 to $60 (for starting 1-7 pounds), and around $7-10 per extra pound.

For clothing or material that requires special care including leather or handbag grooming: $480 to $550 per item. Carpet cleaning prices depend on material and the size; curtains, seat covers. Blankets and other household laundry is also charged by weight, usually around $54 to $64 per pound.

Dry cleaning service charges by clothing item and quantity, typical items includes suit jackets, blazers, dresses, pants/skirt/trousers, dress shirt/t-shirt.

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