Home Cleaning

Hellotoby offers regular, occasional, move-in, move-out, and customized cleaning services. We take pride in connecting Hong Kong residents to professional and friendly Hong Kong home cleaning services. All of your home cleaning needs will be taken care of to give you the carefree living you always desires!

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3 SIMPLE STEPS

Booking Image

Book A Service

Fill out a few simple forms and confirm the job details.
Assigned Cleaner

Assigned Cleaner

You will be contacted in 4 business hours, the cofnirmation email will be sent to you once the cleaner confirms the job.
Service Done

Service Done

The cleaner will help solving your household issues effectively and efficiently on the cleaning date.

User Reviews

Based on 7988 customer's reviews
Average Rating
5.0
  • Jac
    November 20, 2018

    She arrived punctual and behaved experienced. A bit slow (or too detail oriented). 🤣 Overall she’s good

  • Michelle Lin
    September 7, 2018
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    Excellent! It’s very positive energy to be with her: D, it’s great to do things fast, not to pick things up, high quality, and to drive with the location. ^^

  • Zonia Lau
    May 29, 2018

    very friendly and high quality of service; highly accommodating to our needs - Great vendor!

  • Lyn Lyn
    August 8, 2018
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    show original review

    Clean very carefully

  • Mian Esther Chiang
    August 3, 2018

  • 林芊余
    March 3, 2018

Why choose HelloToby?

Professional Customer Service

Your satisfaction is our greatest motivation. Please feel free to contact us for inquiries any time. After the completed service, our customer service personnel will follow up on the service case and review on the quality and experience. We are dedicated to meet your needs by facilitating the seamless connection between the clients and home cleaners.

Instant Matching Process

HelloToby will suggest you the best cleaning package that fulfill your needs, according to the condition of your household (i.e. size of your home, number of rooms and preferred service type). Should you have any extra requests during the matching process, please bring it to our attention early on and we will make arrangements to cater your needs.

Standardized Service Procedures

HelloToby has strict guidelines on the maids' service quality and performance. We will provide a set of service procedure guidelines to our customers for quality assurance. Besides, we will also arrange random on-site checks to evaluate the maid's efficiency and ensure the service quality is up to standard.

Top Service Quality

Our job is to ensure the maids are educated and trained professionally, interviews will be conducted for first round of screening before training takes place. HelloToby only hires experienced cleaners or those who have received domestic helper related certification. Also, we will review ratings and feedback from every customer for monthly performance evaluation of each cleaner.

About Home Cleaning - Home Cleaning Services, Maid Service, Part Time Helper in Hong Kong

Looking for reliable home cleaning services? The home cleaners on HelloToby have been authenticated and reviewed. Not only are they experienced to provide cleaning service in Hong Kong, but they are also sincere and professional. Whether you need cleaning for specific areas (i.e. kitchen, bathroom), or for a specific purpose (i.e. move-in cleaning or post-renovation cleaning), your needs will be taken care of in great hands. Depending on the size of your house, we will arrange you with the best suited maid. So you can hire our Pros without any doubt.

Apart from the recommended home cleaners, I'd also like to check the average cost for cleaning!

You can click "Buy now" on our webpage to see our service details and rates. Or you could download our mobile app Hellotoby to place your customized request for home cleaning. In no time, you will receive quotations from at most 4 home cleaners. You can pick the Pros according to your preference, and hire the one who suits you most based on his/her quotation or past reviews. Your service requests will be solved by the best solution on our platform.

What kind of cleaning will be provided by the maid or cleaning company?

Besides home cleaning, they can also provide specialty services such as cleaning new residences, vacant homes, and furniture with extra care. If you wish to hire a cleaning company, they can even provide a wider range of options in terms of home cleaning services on a more standardized and professional level, such as deep cleaning, pest control and fumigation.

How to choose between independent cleaners and cleaning companies? How to choose the most suited home cleaning services?

The fees for home cleaning are charged on hourly basis. For home cleaning service on a smaller scale, the cost of hiring a part time cleaner is more or less the same as hiring a cleaning company. However, the geographical factors will influence the maid's incentive to travel as well as the cleaning rates. For example, hiring a part time maid who live in Yuen Long to work in Tuen Mun will spike up the hourly rates. Relatively speaking, the cleaning company is flexible in the sense where they can locate at least 1 worker to different districts for large-scale home cleaning services . Yet, employing the acquainted cleaning helper will give you a sense of security.

Do I have to purchase Workers' Compensation Insurance for the part time helper?

According to Section 40 of the Employees' Compensation Ordinance, all employers (including contractors and sub-contractors) are required to take out insurance policies to cover their liabilities both under the Ordinance and at common law for injuries at work in respect of all their employees, irrespective of the length of employment contract or working hours, full-time or part-time, permanent job or temporary employment. An employer who fails to comply with the Ordinance to secure an insurance cover commits an offense and is liable on conviction to a maximum fine of HK$100,000 and imprisonment for two years.

What kind of preparations should be done prior to cleaning?

First of all, the homeowner should spare clutters, dirty clothes, rubbish, etc. to elsewhere for the convience of the maid to manage the cleaning process. To avoid any possible thefts, all valuables like jewelry should be locked at the place in which cannot be accessed by the maid. Please kindly store important documents and differentiate from other scrap paper. All pets and plants should be placed properly for the convenience of the part time domestic helpers. Also, the client should notify the maid areas or rooms that are expected to be cleaned and the restricted area(s). Maids may bring their own cleaning detergents, therefore please check for any potential allergies before cleaning.

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